The only backup that counts is the one you have restored.
Backup is a solved problem that businesses still fail at, because almost nobody tests. The gap between having a backup and having a recovery is where the losses happen.
What this actually covers
- Local backup for fast recovery of a file, a folder or a single machine
- Encrypted offsite replication, geographically separate from your premises
- Immutable or offline copies that ransomware cannot reach with production credentials
- Recovery objectives defined with you and agreed in writing, based on operational need rather than arbitrary figures
- Scheduled test restores, performed and documented with dates and results
- A written recovery runbook — who does what, in what order, with what contacts
Two questions to answer first
How much work the organization could afford to lose, and how long it could afford to be down. Every technical decision follows from those two answers — and they belong to the business, not to a vendor. We help you set them from your operations, your regulatory obligations, your critical systems and your risk tolerance. Recovery objectives should reflect what the organization actually needs, not an arbitrary number on a datasheet.
Ransomware changed the design
Backups used to protect against hardware failure and mistakes. Now they are a primary target, and attackers look for them before they encrypt anything. A backup reachable with the same credentials as production offers far less protection than its owner assumes.
Common questions
How often should restores be tested?
At minimum annually, and more often for anything critical. What matters as much as frequency is that the result is documented and dated — an untested backup and an undocumented test look identical to an auditor or an insurer.
What is a realistic recovery time?
It depends entirely on the design, which is why the target should be agreed up front rather than discovered during an incident. We set it with you from operational impact and risk tolerance, then build to it — rather than publishing a number and hoping it fits your organization.
Do we still need backup if we are in the cloud?
Yes. See the cloud page for the detail, but briefly: your cloud provider protects its own infrastructure, not your data from your own deletions, mistakes or ransomware.
Let’s talk about your environment
A short conversation is usually enough to tell whether we are a good fit — and we will say so if we are not.